Welcome!
Are you ready to escape to One Happy Island for Signet’s Best 2025? You and your guest will enjoy a enjoy a 5-night stay at the Hilton Aruba Caribbean Resort & Casino, the iconic first luxury resort in Aruba. To win this amazing experience, Execute with Excellence and be the highest over your holiday goal to secure your spot! Your tropical getaway awaits! We will see you soon, Signet’s Best!
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Wave One Dates: Monday, May 12 - Saturday, May 17
Wave Two Dates: Saturday, May 17 - Thursday, May 22
RESORT INFO
The revitalization of this historical resort will allow you to induldge in luxury and delight in a world of dining adventures. Nestled in the heart of Palm Beach, enjoy sparkling pools, white sand beachfronts and blue waters. Relax and rejuvenate with world-class dining, all under Palpa straw beach umbrellas. Play to win at the casino, or relax in private treatment rooms at the eforea Spa. In the evening, bustling nightlife is only steps away. Immerse yourself in the vibrant culture of Aruba, where lively festivals, traditional music, and the warm hospitality of the locals create an unforgettable experience.
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Hilton Aruba is building on their legacy with progressive resort enhancements that will be in progress during our Signet's Best program including the addition of a new beachfront tower and upgrades to their rooms, restaurants and bars. We have worked with the hotel to ensure minimal impacts during your trip, you will see the enhancements underway. The enhancements , including the opening of their new tower, are scheduled to be completed Fall 2025. For the latest enhancement updates please click here. Below is a link to the resort map of the Hilton Aruba Caribbean Resort & Casino and their website.
Check out the Hilton's social channels to get inspired for your time in paradise!
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DESTINATION INFO
It’s no wonder why Aruba has more repeat visitors than any other top Caribbean island. With picture-perfect weather and natural treasures like Eagle Beach, voted one of the best beaches in the Caribbean. Island getaways are filled with unforgettable sights, sounds, and experiences – with untamed terrain to tour and explore, and rich cultural delicacies unique to most Caribbean islands. To read up on all things Aruba, please check out their official website by clicking here. Additional information regarding weather and much more can be found in the ABCs of SBIT section of this site.
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AGENDA
Is it possible to pack this much fun, adventure, and relaxation into one incentive trip? See the daily agenda below for what to expect! More details to come on additional activities during the trip including Banner Sessions, Signet's Inspiring Love Give Back Event and more! Refer to your Registration of Confirmation email for your trip dates!
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ATTIRE
Resort and casual attire is appropriate throughout the day. Shoes and cover-ups are required in the lobbies and in all indoor restaurants, lounges and public places at all times.
Resort Elegant Attire: No Shorts or Flip Flops and Jackets are optional.
Indoor Attire: Resort Casual, shoes and cover-ups required when walking through lobbies, indoor restaurants, lounges and public spaces.
Outdoor Attire: Bathing Suits, Shorts, T-Shirts, Flip Flops poolside, beach, outdoor restaurants & shops
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SIGNET PERKS
You crushed your goals, now prepare to be surprised and delighted during the Signet’s Best Incentive Trip!
Dining
Signet's Best will receive a "select meals included" experience! See the Dining Plan section for more details.
Signet's Best Events
Network with your peers while celebrating your accomplishments. Please see the Agenda section for details.
Internet
As Signet's Best, you will enjoy complimentary in-room internet access during your stay. More details will be provided at hotel check-in.
Fitness Center
As Signet’s Best you will enjoy complimentary fitness center access.
Our Gift to you!
As Signet’s Best both you and your guest will receive (1) complimentary spa service or (1) complimentary group excursion. Click here for more details
DINING PLAN
The Hilton Aruba Caribbean Resort & Casino is carefully designed for a diverse dining experience in a variety of atmospheres. Enjoy a genuine culinary adventure in Aruba provided by our world-class chefs, ranging from our gourmet menus to casual dining, and from a lobby lounge to a beachfront fare. Your incentive trip is a select meals-included experience. Enjoy breakfast OR lunch and dinner on us! Additional meals will be at the attendee's expense. More details and participating restaurants will be provided soon!
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​Click on the On-Site dining options button below to learn more about all of the ONSITE culinary options. Offsite culinary options will be provided soon! Participating restaurants will be noted in your voucher booklet, Room Service and Sunset Concierge will not be included.
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BEST OF THE BEST
Our Diamond Elite Club members smashed their Base Goal – and the top Diamond Elite members who are invited to attend the Incentive Trip are truly the best of the best!
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Diamond Elite members will be treated to a beautiful celebration dinner. Diamond Elite members will receive more information upon arrival at the resort, but mark this exclusive dinner down for the evening of May 14 OR May 19. This is an experience you will not want to miss!
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EXCURSION, SPA & ACTIVITIES INFO
EXCURSIONS
Our excursion partner, De Palm Tours Aruba, offers a variety of adventures to suit every taste. From thrilling outdoor activities like ATVs and snorkeling to cultural experiences such as visiting historic sites and monuments, there is something for everyone. Whether you seek adrenaline-pumping excitement or a more relaxed exploration, our diverse range of options promises unforgettable experiences. Excursions can be booked through De Palm Tours Aruba online or by visiting Signet's Best Excursion Desk throughout the duration of your stay! Before booking your excursions, please ensure you REVIEW your Signet’s Best Agenda for your trip dates, which you can access by clicking here. It is your responsibility to schedule excursions that do not overlap the Signet Sponsored Event times.
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SPA
Find your serenity at the beachfront eforea Spa with a variety of treatments including signature aloe experiences, couples services and holistic rituals.
If you'd like to daydream about your pampering while counting down the days until you're in Aruba, a link to the Spa services menu and pricing list can be found below!
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Signet’s Best attendees can secure a reservation for the eforea Spa at the Signet’s Best Hospitality Desk upon arrival at the resort. Reservations can also be made in advance by contacting the spa online, click the button above. Please note that services and pricing are subject to change and should be reconfirmed directly with the spa upon securing your appointment. As Signet's Best enjoy 10% off all services. To redeem this discount, enter SIGNET, on the spa website check out page, under PROMO CODE.
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ACTIVITIES
The Hilton Aruba Caribbean Resort & Casino offers a diverse range of onsite activities and live entertainment for you. These activities and entertainment options vary each day, providing you with plenty of choices for things to do during your stay.
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To access the specific details about the daily activities, live entertainment schedules, and any associated fees, click here. This link directs you to a digital schedule where you can view the dates, times, and locations of the various activities and entertainment offerings. Please note: reservations for these activities can be made 30 days in advance. ​
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CABANA INFORMATION
OUR GIFT TO YOU!
The Hilton Aruba Caribbean Resort & Casino offers pool and beachside cabana rentals. Reservations can be made 60 days prior to our arrival date or on your arrival day. Click here to make your reservation. Please note: online reservations will require a confirmation number, use SIGNET for this field and ensure the room number is BLANK Fees apply.
As Signet’s Best, you and your guest will receive (1) complimentary select spa service OR (1) complimentary Catamaran Excursion.
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Complimentary Spa Service
Service Options:
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50-Minute Relaxation Massage
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50-Minute Custom Organic Facial
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OR
Complimentary Catamaran Snorkeling Tour With Lunch
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Ready for an unforgettable adventure on Aruba’s stunning waters? Hop aboard the perfect vessel for an exhilarating journey through crystal-clear seas! Your tour will take you to must-see spots like the legendary Antilla Shipwreck, the vibrant Boca Catalina, and the breathtaking Arashi Reef. Dive into a world of dazzling marine life, from schools of tropical fish to colorful coral reefs. When you're not snorkeling, kick back, soak in the spectacular views, and sip on a refreshing drink from our open bar—paired with a delicious lunch. Get ready for an experience like no other!
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Wave One Date: Wednesday, May 14 - 8:30 a.m. - 1:00 p.m.
Wave Two Date: Tuesday, May 20 - 8:30 a.m. - 1:00 p.m.
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What to bring: Wear a bathing suit! Bring a towel, sunblock, a camera, and comfortable walking shoes.
Restrictions: Children under 3 years old are not permitted.
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More information will be coming soon on how to select your preferred gift! ​
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TRAVEL INFO
WHEN & WHERE
The Signet’s Best Incentive Trip, is located at the Hilton Aruba Caribbean Resort & Casino.
Wave One Dates: Monday, May 12 - Saturday, May 17
Wave Two Dates: Saturday, May 17 - Thursday, May 22
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Some attendees may depart from their home airport the day before the start date and some attendees may arrive at their home airport a day later than the end date, depending on your location and flight availability. Please review your airline itinerary carefully as soon as received for your specific travel dates and departure airport. Any issues with travel dates must be addressed within 24 hours to avoid any penalties or fees if a change is required due to your circumstances.
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REGISTRATION
All Team Members who have been awarded the Signet’s Best Incentive Trip need to first complete their registration by selecting the "Register" link at the top of this site. We’ve included some helpful registration information below . . .
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Please complete your registration after receiving your registration invitation email from meetingsandincentives@signetjewelers.com. Please note, that you will not be able to register until you have received this invitation.
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Please make sure to call out any physical, medical, or dietary accommodations so that we can best assist you.
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A recommended airport is populated for you, based on your Store or Design & Service Center location. Still, you have the option to select any originating airport that’s convenient for you (air travel will be booked roundtrip for the selected city). Your guest may utilize a different airport than you and roundtrip restriction applies.
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Please use the "Comments" section to convey any additional requests, notes, or messages.
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Review your registration confirmation page! Ensure your "Legal Name" is spelled correctly, matches the passport you will use for travel, and that your "Preferred Email" address is spelled correctly! See anything that needs to be changed? Contact Meetings and Incentives Team via phone or email and we’ll assist you with any updates or corrections.
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You MUST have a passport! If you have a passport other than the United States or Canada, please verify any additional entry requirements that might be necessary by clicking here. You will be denied boarding if you do not have the proper documentation required for travel to Aruba and will forfeit your trip.
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​​The Meetings & Incentives Team cannot secure any arrangements for you until you complete registration. And, Signet’s Best, you do not want to miss this amazing trip! We thank all incentive trip winners in advance for completing their registration as soon as possible!
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COMMUNICATIONS & UPDATES
After you complete registration for the Signet’s Best Incentive Trip, nearly all additional communications, updates and announcements will be sent via email to the preferred email address you provided during the registration process. Please check your email periodically and visit the Signet’s Best Incentive Trip event website frequently for the latest information!
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AIR ITINERARY
Keep an eye on the preferred email address you provided during registration – incentive trip winners receive the e-ticket airline itinerary via email to this email address. This email will be sent from Frosch using the email address SIGNETGROUPAIR@FROSCH.COM. The airline itinerary for both the winner and the guest will be emailed to the winner – so please make sure to share this information with your guest!
Once you receive your air itinerary, please take the time to review the information and confirm your name is spelled correctly and matches your passport. Please contact the Meetings & Incentives Team to report any discrepancies or to ask any questions you might have.
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ARUBA ED CARD/sustainability FEE
Starting July 1st, 2024, Aruba will implement a $20 Sustainability Fee for visitors arriving by air to the island. This fee will support a number of projects aimed at enhancing and improving sustainability efforts on the island. The sustainability fee will be charged through the online Embarkation & Disembarkation (ED) Card platform while one is completing the ED card to enter Aruba.
For more information on this ED card click here: https://edcardaruba.aw/welcome
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**You will not be able to complete ED card more than 6 days prior to your arrival into Aruba. Please use the link below to complete this form and receive your confirmation QR code via email.
​https://edcardaruba.aw/form
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DOCUMENTATION REQUIRED FOR TRAVEL
U.S. Citizens
A passport book is REQUIRED for all U.S. citizens to travel to Aruba (a passport card is not an acceptable form of identification).
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Your passport should be valid for at least six (6) months beyond the dates of your trip and have at least two blank pages. Certain countries will deny entry if this requirement is not met.
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Non-U.S. Citizens
Attendees of the incentive trip who are not U.S. citizens are responsible for obtaining all visas, visa waivers, passports, family legal documents and/or other necessary documents for travel to the destination. Attendees who are not U.S. citizens carefully verify the existing identification requirements for their particular travel situation. Please be sure to check with the proper agencies and authorities (such as your local immigration office) before you travel. It is the sole responsibility of the attendee to identify and obtain all required travel documents and have them available when necessary.
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​CIBT Visa
If you require assistance with processing of your visa, or other documentation, CIBT Visa, a business and tourist travel document service, is available as a resource. Please note there is a fee to utilize this service which is considered a personal, non-reimbursable expense. The cost of services are payable directly to CIBT Visa at the time assistance is provided.
For more information, visit CIBT Visa online at www.cibtvisas.com/signetjewelers or by phone at 1-800-929-2428, Monday through Friday during the hours of 7:30 a.m. to 8:00 p.m. (Central Time). When calling, refer to Signet Jewelers member number 103509 in order to receive Signet's preferred rates.
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Documentation for Minors
It is recommended that minors under age 18 traveling without both parents or guardians have a notarized letter of consent signed by the parent(s) not traveling. If the other parent is deceased or the child has only one legal parent, a notarized statement must be obtained for proof.
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Signet’s Best Incentive Trip attendees who do not secure the necessary documentation to enter the Aruba will be denied boarding/entry and will forfeit their trip.
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​For your convenience, we've listed a few additional travel and documentation resources for you below:
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COVID 19 PROTOCOLS
As you know, the health and safety of our team members is our highest priority. We will continue to monitor guidelines for COVID Protocols and will post updates on the Signet’s Best Incentive Trip website located here as soon as we receive them.
To better understand the current Aruba Covid protocols and requirements click here.
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​Signet complies with all state/local and destination travel regulations. This includes any vaccination and testing requirements. Team members and guests are required to meet any travel requirements for their selected destination. We encourage team members and guests to get vaccinated to remain safe and healthy. If any team member and guests are unable to comply with any state or local travel requirements, your trip may be forfeited.
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​​Travel requirements MAY depend on your vaccination status and we encourage Team Members to get vaccinated to remain safe and healthy. Moreover, it may make travel requirements less onerous if you are vaccinated.
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TRAVEL DAY!
The day you have worked so hard for has finally arrived! You and your guest get to travel to the beautiful Hilton Aruba Caribbean Resort & Casino! Below are helpful reminders and tips for your travel day.
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​Give yourself plenty of time to arrive at the airport, check any luggage, navigate security, and arrive at your gate no later than one hour prior to your flight. TSA recommends you arrive at the airport at least two hours prior to your flight time.
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Remember that Signet will reimburse the airline's checked luggage fees for one piece each per incentive trip winner and their guest; overweight luggage fees are not reimbursable.
IMPORTANT!
DO NOT PACK YOUR
TRAVEL IDENTIFICATION
OR ITINERARY IN YOUR
LUGGAGE
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Make sure you have your passport book and airline itinerary with you. Do not place any necessary medication, cash, or valuables in your checked luggage.
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If you are locking your checked luggage, make sure that you are using a TSA-approved lock.
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Make sure any checked luggage is tagged to your final destination – Queen Beatrix International Airport (AUA).
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Make sure your luggage has your name and contact number both on the outside and inside (in case that luggage tag gets separated from your luggage – air travel can be tough on bags!).
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Please do not voluntarily give up your seat in order to secure future travel credits. The Meetings & Incentives Team monitors your flights for any delays or irregularities. Changing to another flight will result in the Meetings & Incentives Team being unable to monitor your travel and could potentially result in welcome staff and airport transportation not being immediately available upon your arrival.
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Have the mobile number's device provided during registration on during travel, and while on the ground. This is important if the Meetings & Incentives Team needs to reach you with updates or urgent messages
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Have the phone number for the Meetings & Incentives Team handy (you can add us to your contacts, we don't mind) in case you experience any issues, delays, or have any questions at all during your travels.
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Review the Zurich Travel Assist Program information immediately below and have the information handy should you need it during your travels.
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ZURICH TRAVEL ASSIST PROGRAM
The Zurich Travel Assist program is available to Team Members traveling 100 miles or more from their home. Should you require urgent medical assistance or personal assistance services while traveling, contact Zurich Travel assist at 1-800-263-0261 within the U.S. and Canada. If you are calling from any other location, call collect to +1-416-977-0277. When calling, refer to Signet Jewelers Policy number GTU 0973409. If you have a serious medical emergency, seek medical attention first and then contact this service.
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UPON ARRIVAL
Upon arrival at Queen Beatrix International Airport (AUA), you will proceed through Immigration & Passport Control. Once you have cleared immigration, head to the baggage claim area and collect any luggage you checked. After you have collected your luggage follow the EXIT signs. Once outside a representative from our local transportation partner (ECO - wearing orange polo shirts) will be waiting to greet you (look for greeting signs with the Signet’s Best Incentive Trip logo). Follow the instructions of the uniformed staff to waiting transportation. It is approximately a 30-minute drive from the Queen Beatrix International Airport (AUA) to the Hilton Aruba Caribbean Resort & Casino.
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​In the unlikely event that your luggage does not arrive in Aruba, please file a claim with the appropriate airline in the baggage claim area. Please keep a copy/photograph of all paperwork as well as the reference or claim number. Please notify a representative from our local transportation partner that your luggage has been delayed. Once you arrive at the resort, please share your claim information with Signet's Best Hospitality Desk so that we can assist with getting your luggage to you as quickly as possible.
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Upon arrival at the Hilton Aruba Caribbean Resort & Casino, please be sure to bring any carry-on items with you as you exit your transportation. Luggage will be delivered to your guestroom.
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The team at the Hilton Aruba Caribbean Resort & Casino will be ready to welcome you to Aruba and will be ready to assist you with your check-in process. Upon arrival at the resort, guests will be asked to provide a credit/debit card to cover any incidentals. A total authorization of $100.00 per day, will be placed on your card and released upon departure.
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​Please make sure to stop by the Signet's Best Hospitality Desk where awaiting members of the Event Management team will greet you and provide you with valuable information. You may also make reservations for spa services, excursion activities, and restaurants at this time so that you can be on your way to making this the best incentive trip ever!
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DEPARTURES
Who even wants to think about leaving paradise?! We get it! But even the Signet's Best Incentive Trip has to come to an end. Prior to the conclusion of the incentive trip, a departure notice that includes all of the details you need to know for departing Aruba will be delivered to your guestroom. Don't forget to have your passport or other travel documents handy!
EXPENSES
While most of the expenses associated with Signet's Best Incentive Trip are already paid for by Signet, there are some out-of-pocket expenses you should prepare for (.i.e. personal meals during the trip, excluding Signet’s Best Events and Meal Plan). Some of these expenses are reimbursable. Examples of reimbursable and non-reimbursable expenses are listed below.
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AIRLINES’ CHECKED LUGGAGE FEES
Winners and their guests may expense fees associated with one (1) piece of checked luggage each. Any additional checked luggage fees or overweight luggage fees will not be reimbursed.
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AIRPORT PARKING
Long term parking should be utilized.
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MILEAGE AND TOLLS
Travel to and from your home airport.
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MEALS EN-ROUTE
Meals consumed on travel days. Reimbursement will not exceed the maximum daily spend of $55 U.S per day. Maximum daily spend includes taxes and gratuities.
Per Diem Recommendations: Breakfast - $10, Lunch - $15, Dinner - $30
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ARUBA ED CARD (SUSTAINABILITY FEE)
Reimbursement will not exceed $20 per person.
*Expense reports submitted after June 22, 2025 (30 days after the conclusion of the incentive trip) will be declined for reimbursement.
Expense reporting must be complete via Workday. Self-service training materials, including job aids and videos are available in Brilliant University.
Detailed, itemized receipts for all submitted expenses are required. Any non-approved expenses or expense reports that are received more than thirty (30) days after the conclusion of Signet's Best Incentive Trip will be declined for reimbursement.
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Please do not submit non-incentive trip-related expenses on your expense report; a separate expense report should be completed for these items.
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​Expense reimbursement procedures for the Signet's Best Incentive Trip are developed in accordance with the Signet Travel Policy. If you have any questions regarding the expense process or if an expense is reimbursable, please contact the Meetings and Incentives Team. Directions on how to locate the Signet Travel Policy are included in the section immediately below.
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SIGNET TRAVEL POLICY
All air travel arrangements and expense reimbursement procedures for the Signet's Best Incentive Trip are made in accordance with the Signet Travel Policy. To view a copy of the Signet intranet at https://net.signetjewelers.com, click on “Departments”, “Supply Chain”, “Travel”, or click here.
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ADDITIONAL GUEST
Signet’s Best allows winners the opportunity to bring up to two Additional Guests; Additional Guests are exclusively limited to children or legal dependents of the winner, staying in the same room, who are 17 years of age and under.
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There is a simple three-step process to request additional guests.​
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Review Pricing & Guidelines & Submit Request By Adding These Guests During Your Registration Process
Once you have provided the additional guest information through your registration, a member of the Meetings & Incentives Team will contact you to coordinate the next steps.
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Review Proposed Air Travel Arrangements
After the submission of your request, wait for the review process to take place. You will be contacted via email, please note this could take up to 7 business days, by the Meetings & Incentives Team on the next step on how to proceed with booking Additional Guests. This will be sent to your email you provided during registration and the email will include proposed flight information and pricing. You will need to review those options as promptly as possible as no airfare is guaranteed until the ticket is purchased.
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Confirm Air Travel for your Additional Guests or Decide to Not Proceed
Upon approval, follow the instructions provided by the Meetings & Incentives Team to provide payment for your additional guest airline ticket(s). At this time you will also be provided a link to make a credit card payment for the ground fees, no checks will be accepted and payment must be made within 24 hours once flight details have been provided. If you have decided that you do not want to move forward with your additional guest request, you will simply need to let us know at this point of the process and we will update your registration accordingly.
PRICING & GUIDELINES FOR ADDITIONAL GUESTS
Ensure that you adhere to the policy of booking additional guests through the Meetings & Incentives Team and not on your own to avoid any issues. Failure to follow this policy may result in the winner having to pay for the additional guest onsite, along with possible additional processing fees.
Keep in mind the two fees associated with bringing an additional guest: Ground Expenses and Air Expenses. Refer to the pricing inclusions for additional guests in the chart below. Be prepared to cover these costs for each additional guest you bring on the trip.
Lastly, make sure that you and all travelers, including children, have the necessary documentation, a valid Passport and, if applicable, a notarized statement for children under 17 traveling with only one parent.
Please note: Additional Guest approval will be subject to air and/or room availability. Requests for additional guests must be submitted to Meetings & Incentives no later than Friday, April 4, 2025, for availability/air pricing review. Do not submit questions via email or phone regarding additional guests, please follow the 3-Step Process above.
The maximum number of guests in one room is two adults and two children. We cannot guarantee room type if additional guests are brought on the trip.
There are two fees associated with bringing an additional guest - Ground Expenses and Air Expenses. These fees are outlined in the chart below.
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DOCUMENTATION
Children under the age of 18 are required by TSA to show a passport when traveling internationally with a companion.
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Any child under 17 years of age, traveling with only one parent must have a notarized (with raised seal) statement that permission has been given for the child to leave the country. If the other parent is deceased, you must have a certified copy of the death certificate.
DISCLAIMER
Additional guests must be booked through Signet Meetings & Incentives. Failure to follow this policy will result in the winner paying for the additional guest onsite and may incur additional processing fees.
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For answers to any questions about having an additional guest(s) join you on the incentive trip, please reach out to:
john.plaster@signetjewelers.com
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